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🛒 Selling on Etsy

In 30 seconds

  • You publish your products as Etsy listings, you bring in the listings you already have, and Etsy orders come in on their own, with their prices and shipping details.
  • Available on all plans. The store is connected by an Administrator or Owner once: Connecting marketplaces.
  • Always edit the catalogue in BolloPrint and sync: that way orders keep matching your variants.
  • Unlinking only breaks the link: it doesn't delete anything on Etsy or here.

BolloPrint turns your workshop into the operations hub of your Etsy store: you don't have to copy anything by hand between the two platforms.

TaskWho
Connect, reconnect and disconnect the storeAdministrator or Owner (Connecting marketplaces)
Publish products and import listingsWorkers too
Work on the orders that come inThe whole team, like any other order

Where it's managed

It all happens in the Marketplaces section of the side menu, with its Linked, Publish and Import tabs (explained in Marketplaces). For Etsy, also:

  • You can switch between card view and list view.
  • Each item has a ⋮ menu with Store settings (opens the listing in the Etsy seller panel), View in store (the public listing), Edit and Unlink.

Publishing and importing, step by step: Publishing and importing on Etsy.

Keeping the listing up to date

Always manage the catalogue from BolloPrint, not from etsy.com. BolloPrint is the source of truth: here you edit the product and then send it to Etsy.

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  • When you change something about a published product (title, description, price, variants…), the red Unsynced changes label appears, in Marketplaces and in Sales channels: the Etsy listing is out of date.
  • Click Sync in Sales channels (it reads Review if the listing was touched on Etsy); in the ⋮ menu it's called Edit. The same publishing window opens, already filled in: review it and confirm. The red label disappears.

The price is updated on re-sync for products with several variants; for those with a single one, adjust it directly on Etsy. The quantity/stock is set when publishing and is managed separately. On a listing imported from Etsy, variations, prices and stock stay as they are there: see Editing an imported listing.

What if I edited the listing on Etsy?

There's no sync from Etsy to BolloPrint. If the listing was touched outside, the amber Edited on Etsy warning appears in Sales channels: your version and Etsy's no longer match. To keep the changes made on etsy.com, unlink the product and import it again (Import tab). Importing creates new pieces and variants, so review the recipes afterwards. That's why it's better to always edit here and re-sync.

Unlinking a product

If you want to stop managing a listing from BolloPrint, use Unlink (⋮ menu, in Marketplaces and in Sales channels).

Unlinking doesn't delete anything

It only breaks the link between BolloPrint and Etsy. It doesn't delete the Etsy listing, nor your product, design, pieces or orders in BolloPrint. If you also want to remove the listing, do it yourself on etsy.com; the confirmation warning reminds you.

Something not adding up?

SymptomWhat to do
The Etsy indicator is redThe connection expired or was revoked. An Administrator or Owner clicks Reconnect in Settings → Extensions → Marketplaces.
I can't publishCheck that your store has a delivery profile, a processing profile and a return policy (requirements). The warning says which one is missing.
I published and got an error warningIf the store is in holiday mode, Etsy won't let you activate listings and it stays as a draft. Turn off holiday mode and publish again (or re-sync).
Something doesn't show up in tags or materialsEtsy doesn't allow certain symbols there. BolloPrint cleans them automatically, but review those words.
An Etsy order isn't showing upOrders usually take a few seconds. If after a few minutes it still doesn't appear, check the connection.
An order line shows up without a variantSee Etsy orders.

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